Frequently Asked Questions (FAQ)

What types of payment do you accept?

We accept these payments methods:

  • Visa 
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay 
  • Google Pay
  • Paypal

What should I do if I receive a damaged or faulty item?

  • If an item arrives defective or incorrect, we sincerely apologize for the inconvenience. In such cases, we will replace the product for free. Please reach out to our customer service team to arrange the replacement. Checkout our Return And Refund Policy

Do you offer free shipping?

  • Yes, we offer free shipping on all orders within Australia! Just place your order and enjoy free delivery, with no minimum purchase required.

    What currency is the store and it's products in?

    • All products displayed on our website are in AUD.

    How long will my delivery take?

    • Order cutoff : 17:00 (GMT+10:00) Australian Eastern Standard Time (Sydney)
    • On average, it takes us 1-2 days (Monday to Friday) to dispatch the order (you'll be notified and get your tracking code once we do).
    • Then, please wait 4-6 days (Monday to Friday) before the order reaches you.

      Our contact information

      Store name: Brezier
      Address: Utrechtseweg 341, 3818 EL, Amersfoort, Utrecht, The Netherlands.
      Phone Number: +31616780002
      Email:  info@brezier.com
      FAQ: Frequently Asked Questions

      Opening hours customer service:

      • Monday - Friday: 08:00 AM - 18:00 PM
      • Saturday - Sunday: 11:00 AM - 17:00 PM
      • (GMT+10:00) Australian Eastern Standard Time (Sydney)

      We aim to answer your email within 24 hours.